Our Value – Trusted extension of your travel agency
TRIPMAX Travel Tech helps your travel agency the ability to provide 24-hour service, without the headache and expense of added staff of yourselves. We answer the phone , respond the email on your behalf, using your agency name, assisting your clients using your GDS pseudo city codes. We provide professionally monitored and managed call center capabilities facilitating your travel agency business whenever you require assistance. We manage your account and your clients with demonstrated integrity and responsibility.
TRIPMAX Travel Tech provides seamless interaction with your clients, representing your agency in a professional manner. We proudly operate as a trusted extension of your travel agency.
Our Commitment
TRIPMAX Travel Tech fully understands that when our clients chose us to service their travellers’ after-hours needs, they are placing their reputations in our hands. We take that responsibility seriously. We have invested in the best technology and the most professional staff our industry has to offer. We are committed to building long-term relationships with our clients by offering their travellers dependable, caring service whenever and for whatever reason they reach us.
Our Response Time
We maintain the lowest hold times in the industry. We have got the right tools and manpower to service your travellers faster than anyone else.TRIPMAX Travel Tech staff scheduling strategy gives us the ability to quickly secure additional coverage when crises arise, which in turn allows us to consistently deliver the lowest average hold times in the industry